Watertown Ambulance Service and our billing practices are designed to be timely, thorough, and performed in accordance with sound business practices.
A patient’s insurance information should be provided to the paramedic at the time of service to expedite claim processing. If a patient/family is unable to provide insurance information during this time, the patient or guarantor should contact WFR with this information as soon as possible. Before telephoning, please have the name of the patient, their social security number, date of service, and any insurance information available.
Some health insurance and federal programs (Medicare Part B) require a patient’s signed authorization to be on file with WFR before submitting a claim. If you fail to provide an executed Authorization, WFR will seek payment directly from you.
c/o Billing Services
20855 Kensington Blvd
Lakeville, MN 55044
Mail or deliver ambulance payments to:
c/o City Hall
23 2nd Street NE
P.O. Box 910
Watertown, SD 57201
1-605-882-6200 finance office (accepts charge card payments via telephone)
Once WFR has been provided with current health coverage information, we will submit a claim to your insurance company as a courtesy to patients. WFR may file claims with the following:
Commercial insurance carriers Medicare Part B
Medicare HMO’s South Dakota Medicaid
Worker's comp Auto insurance
If we have not received insurance information, or if a patient does not have insurance coverage, a billing statement will be mailed and payment is now due and payable.
If you have any questions, please feel free to call the ambulance billing (605) 882-5040
Our Notice of Privacy Practices outlines your rights regarding your patient information and describes how WFR can use your information.
View the full privacy statement.